Everything You Need to Know
Listed price is “per hour per bay,” exclusive of tax.
Guests are responsible for full payment of all hour(s) booked.
Golf simulator bay rentals are based on time, with billings rounded up to the nearest 5 minutes.
Bay 1 can accommodate 4-6 players. Bay 2 can accommodate 6-8 players. Additional players/observers may be accommodated by calling us.
45-60 minutes, per person, to complete an 18 hour golfing experience. Factors include player ability, driving range warm-up, game settings such as “Auto-Putt” and “Double-Par,” software familiarity, and pace-of-play.
The Launch reserves the right to move a booking to a different bay in an attempt to optimize customer experience, and the tee sheet; if a customer desires a particular feature, or bay, we ask that this be mentioned in the “notes” section of the booking, and we will do our very best to accommodate
Golfers are expected to bring their own clubs, or rent clubs from us ($20/Adult set $15/Junior set ).
Guests are expected to arrive with clean clubs, clean spikeless shoes, and if a golfer desires to use their own golf balls (instead of our supplied TaylorMade TP5’s or Srixon Q-Star Tour golf balls), golf balls must be white, un-marked, and in new condition. For hygienic reasons footwear must be worn, no bare feet are permitted.
Booking slot ends 5 minutes early, for equipment and bay cleaning & next-customer set up.
Guests are responsible for the length of their stay, and are charged for over-time golf accordingly.
While “walk-ins” are accepted, golfers run the risk as to whether or not golf simulator bays are available.
The Launch reserves the right to open late, OR close early, as compared with pre-determined Business Hours, IF there are no customers booked on the The Launch tee sheet 24 hours in advance, for single-bay bookings (for group booking policies, see below).
Acceptable communication channels include ONLY phone (1-204-494-0844) and email (thelaunchgolf@gmail.com).
2 golf simulator bay rentals are available. 18% gratuity is applied at time of payment.
Contact us to arrange and for all other party details.
Credit card holds must be applied to maintain group bookings, equal to the first hour for each bay booked (call us at 204-494-0844)
Cancellation policy is “1 day per bay” when canceling, or down-sizing an existing reservation (ex. a 2-bay-booking requires 2 days notice (48 hours) for cancellations or modifications to release the credit card hold). If the group booking is canceled or down-sized with less than “1 day per bay” notice, The Launch reserves the right to process 100% of the value of the credit card hold. Some exceptions may apply due to length of booking. We reserve the right to apply a non-refundable hold.
